Rules and conditions for posting reviews on our products.
We always appreciate receiving your opinions on our products and sharing them with other customers.
All reviews, positive or negative, are carefully examined and approved by a team of product specialists, provided they comply with the following terms of use:
How to write a relevant and meaningful review:
Describe the positive or negative aspects of the product based on your personal experience;
Offer useful advice and practical tips for the daily use of the product;
Compare the product with similar items to make your evaluation even more meaningful;
What to avoid:
Do not ask questions about the product or the site. In such cases, we recommend contacting our Customer Service or using our contact form;
Do not use vulgar language, nor post spiteful and offensive comments;
Do not provide phone numbers, email addresses, or web page links;
Do not post general comments about product availability, shipping, or other services offered by the company. For these matters, we advise you to contact our Customer Service or use our contact form;
Do not start controversies regarding reviews posted by other users;
Do not post comments related to the use of an entire category of products. Furthermore, we will not publish reviews that do not match the rating (number of stars) assigned to the product, and we reserve the right to refuse to publish a review for other reasons.
We also reserve the right to modify, shorten, or delete content that we deem, at our sole discretion, incompatible with these terms of use. The company does not guarantee the possibility of modifying or deleting content submitted by users. The user is responsible for the content they generate and publish and releases the company from any liability in this regard.
By following these guidelines, your review will become a valuable tool to help other customers in their purchasing decisions.
How do we use reviews in our online store?
To simplify the online shopping experience, we want our customers to benefit from as many reviews as possible. Therefore, we collect reviews both from customers registered on our site and from unregistered users, thus offering everyone the opportunity to express their opinion.